About Plus500™
Plus500 is a leading provider of Contracts for Difference (CFDs), delivering trading facilities on shares, forex, commodities, cryptocurrencies, ETFs, options and indices, alongside innovative trading technology.
Who We Are
The Plus500 trading platform is offered by Plus500SEY Ltd. Therefore, Plus500SEY Ltd is the issuer and seller of the financial products described or available on this website. Plus500SEY Ltd is a Seychelles based company with its offices located in Victoria. The company is authorised and regulated by the Seychelles Financial Services Authority (FSA), with licence no. SD039, to offer Contracts For Difference (CFDs) in various underlying products. The company is a rapidly growing CFD provider and currently offers a portfolio of over 2000 instruments. Plus500SEY Ltd is a subsidiary of Plus500 Ltd, a company listed on the London Stock Exchange’s Main Market for Listed Companies, and headquartered in Haifa.
Highly Rated CFD Provider
Plus500 is one of the highest rated CFD trading apps on Apple's App Store and Google Play as it is simple to use yet powerful in its many advanced features. It also includes CFDs on popular financial instruments.
Objectives & Vision
Our Strategy
Plus500 has established a strong foundation from which it is well positioned to deliver future growth. Plus500’s strategic priorities have to date differentiated, and will continue to differentiate, Plus500 from its competitors and be fundamental to Plus500’s future success.
Continue to acquire New Customers and retain Active Customers
Plus500’s own marketing has been and will continue to be the driving force behind New Customer growth within Plus500’s current markets and potential new jurisdictions.
These innovative marketing initiatives allow Plus500 to deploy targeted marketing resources and develop highly effective marketing campaigns through the monitoring and control of customer acquisition spend based on data analytics tools and proprietary algorithms.
Increase trading volume from Active Customers on the Trading Platform
Plus500’s consistent focus on innovation, best-in-class user experience and breadth of offering are the key elements of increasing activity of Active Customers on the Trading Platform. Plus500’s continued emphasis on innovation will enable it to continue to be amongst the first to market in launching new instruments which customers find desirable, such as high profile, newly listed equities.
Increase market share in existing jurisdictions and expand into new jurisdictions
Plus500 intends to increase its market share in the jurisdictions in which its offering is currently available and expand its geographic reach over time through entry into new jurisdictions in which it does not currently have customers and by focusing on acquiring New Customers from regulated markets, particularly those New Customers residing in Western European countries.
Continue leadership in innovation and Research & Development (“R&D”)
Since its inception, Plus500 has put significant emphasis on its technological edge and continuous innovation.
The Company understands the need to develop and deploy new and innovative financial instruments as part of its strategy to continue to build a loyal and engaged customer base.
Plus500 is an industry leader within the CFD sector in mobile innovation and customer satisfaction.
Continue to optimise our operating model to further drive financial performance
The continued investment in and development of the Marketing Machine will enable Plus500 to further enhance its ability to efficiently and cost-effectively acquire New Customers.
The nature of Plus500’s proprietary technology enables it to expand into new geographies without the need for a physical presence in those markets, which in turn limits the capital expenditure required to increase its geographic reach.
Our Vision
Being the no.1 global CFD provider while continuing to lead in technology and innovation, and attracting new and existing customers.
Key milestones
Plus500 Group signs sponsorship deals with the Swiss Super League champions, BSC Young Boys football club, with Poland's champions, Legia Warsaw football club and with Atalanta B.C., a rising power in Italian and international football.
Plus500SEY Ltd is authorised and regulated by the Seychelles Financial Services Authority (Licence No. SD039).
Plus500SEY Ltd is a company registered in Seychelles (Company No. 8426415-1) specializing in Contracts for Difference (CFDs) in commodities, cryptocurrencies, shares, currencies, indices, ETFs and options.
Office Address
Plus500SEY Ltd, Room 12, 1st Floor, Kingsgate House | Victoria, Mahé, Seychelles
Complaints Process
As an FSA regulated investment firm we are obliged to put in place internal procedures for handling Client Complaints fairly and promptly. You may submit any Complaint you may have in respect of the services provided by Plus500SEY Ltd via the Contact us page on our website, addressed to the Customer Support Department. This page is also available through the “Help” menu on the Plus500 Trading Platform. Please make sure to include the word “Complaint” in the Subject field of the ‘Contact Us’ form.
We will send you a written acknowledgement of your complaint promptly following receipt. Further information regarding our Complaints Handling Procedures can be found on Clause 32 of the User Agreement and in our complaints policy available under Terms & Agreements.
Communication with customers and unsolicited approaches
To communicate with Plus500, customers should fill in the form available in the “Contact Us” page (the "Request Form"). Following the submission of the Request Form, Plus500’s response will be sent by email directly to the email address the customer specified in the Request Form.
Only emails received from either the plus500.com domain or from the plus500.com.sc domain are legitimate email communications from Plus500. Any other emails claiming to be from Plus500 are deemed to be fraudulent.
